Monday, July 20, 2015

GoGrid Internal Network Maintenance - 2015-07-20

GoGrid Internal Network Maintenance
Monday, July 20th, 2015 18:00 - 19:00 PDT (UTC-7)

Customer Impact:
During the maintenance, my.gogrid.com may be inaccessible. Expected downtime for the GoGrid portal is less than 5 minutes.

GoGrid Dedicated Servers, Virtual Resources and Customer Networks will not be impacted by this maintenance.

Data Center:
N/A

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Thursday, July 9, 2015

GoGrid Cloud Storage Emergency Maintenance US-WEST - 2015-07-09

GoGrid Cloud Storage Maintenance Window:
Thursday, July 9, 2015 15:40 - 17:40 PDT (UTC-7)

Customer Impact:
Cloud Storage will be unavailable for approximately 2 hours while maintenance is performed.  Not all storage clusters are affected.  Affected customers have been sent a notification email or have had a case opened. Customers that have opted out of email notification will need to check their portal for the opened case.

Data Center:
US-WEST1

Maintenance Details:
GoGrid engineers will be performing maintenance on a Cloud Storage cluster in the US-WEST1 data center in order to provide continued reliability.  Not all storage clusters are affected.  Affected customers have been sent a notification email or have had a case opened.  Cloud Storage will be unavailable for approximately 2 hours while services are restarted.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Monday, June 22, 2015

GoGrid Portal Maintenance - 2015-06-22

GoGrid Portal Maintenance
Monday, June 22nd, 2015 20:00 - 22:00 PDT (UTC-7)

Customer Impact:
During the maintenance, my.gogrid.com will be inaccessible. Expected downtime for the GoGrid portal is 30 minutes.

GoGrid Dedicated Servers and Virtual Resources will not be impacted by this maintenance.

Data Center:
N/A

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)