Wednesday, January 14, 2015

GoGrid Emergency Node Maintenance US WEST - 2015-01-14 - RESOLVED

GoGrid Emergency Node Maintenance Window:
Wednesday, Jan 14 2015 16:10 - 20:10 PST (UTC-8) 

Customer Impact:
Emergency maintenance is complete.  Servers have been restored to their previous state.  Affected customers have been sent a notification email.  Customers that have opted out of email notification will need to check their portal for the opened case. 

Data Center:
US-WEST1 

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Saturday, January 3, 2015

GoGrid Quarterly UPS Maintenance - 2015-01-05

GoGrid Quarterly UPS Maintenance:
Monday, January 5, 2015 - Tuesday, January 6, 2015
08:00 - 17:00 PST (UTC -8)

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Data Center:
US-WEST1

Maintenance Details:
GoGrid Infrastructure Engineers are performing quarterly preventive UPS maintenance to ensure consistent, uninterrupted power backup in US-WEST1 data center.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal at my.gogrid.com, or by phone (1-877-946-4743 or +1-415-869-7444).

Tuesday, December 30, 2014

GoGrid Power Infrastructure Maintenance - US-West1 - COMPLETED


GoGrid Power Infrastructure Maintenance:
2015-01-09  22:00 PST (UTC-8)
to
2015-01-10  21:00 PST (UTC-8)

Customer Impact:
Power Infrastructure Maintenance is complete with no customer impact.

Data Center:
US-WEST1

Maintenance Details:
GoGrid’s power provider for US-WEST1 will be conducting planned maintenance.  US-WEST1 will operate on generator power with full UPS for a short time at the beginning and ending of the maintenance period. 

Inquiries:
Customers who have additional questions  before, during, or after the maintenance period are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743).