Wednesday, April 22, 2015

GoGrid Emergency Node Maintenance US-EAST - 2015-04-22

GoGrid Emergency Node Maintenance Window
Wednesday, April 22, 2015 22:50 - 02:50 PDT (UTC-7)

Customer Impact:
An emergency maintenance will be performed during the specified window. Estimated down time is 120 minutes. During this time customer servers will be shut down and offline. Servers will be restored to their previous state after the maintenance is completed.  Affected customers have been sent a notification email.  Customers that have opted out of email notification will need to check their portal for the opened case.

Data Center:
US-EAST1

Maintenance Details:
GoGrid engineers have discovered a problem with the state of the hardware on the node which your server(s) are hosted. During the maintenance period our engineering team will be working to correct this problem.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Monday, April 20, 2015

GoGrid Maintenance EU-West-1 2015-04-22

Update: Please note this maintenance has been postponed to a later date.

GoGrid Infrastructure Maintenance Window:
Tuesday, April 22, 2015 08:00 - 14:00 PDT (UTC-7) 

Customer Impact:
During this period customers will be unable to add, delete or reboot GoGrid servers and dynamic load balancers in the AMS data center.

Data Center:
EU-West-1

Maintenance Details:
GoGrid Infrastructure Engineers are performing normal maintenance to ensure availablility critical system.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Friday, April 3, 2015

GoGrid API Maintenance - 2015-04-07

GoGrid Maintenance Window:
Tuesday, April 7th, 2015 19:30 – 23:30 PDT (UTC-7)

Customer Impact:
During the maintenance window customers will be unable to access the API or my.gogrid.com.

Data Centers:
US-WEST1, US-EAST1, EU-WEST1

Maintenance Details:
GoGrid engineers will be performing a maintenance on an internal system. During the maintenance the My.GoGrid.com state changes and the GoGrid API tool will be unavailable. No impact to customers dedicated and virtual resources is expected.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)