Tuesday, September 23, 2014

GoGrid Network Maintenance US-EAST - 2014-09-25

GoGrid Network Maintenance Window:
Thursday, September 25, 2014 15:00 – 15:30 PDT (UTC-7)

Customer Impact:
This notice is for advisory purposes only.  No customer impact is expected.

Data Center:
US-EAST1

Maintenance Details:
GoGrid engineers will be performing network maintenance in the US-EAST1 data center in order to provide continued network reliability. No impact to customers is expected.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Friday, September 19, 2014

GoGrid Emergency Node Maintenance US WEST - 2014-09-19 - RESOLVED

GoGrid Emergency Node Maintenance Window:
Friday, September 19, 2014 20:20 - 21:40 PDT (UTC-7)


Customer Impact:
Emergency maintenance is complete.  Servers have been restored to their previous state.  Affected customers have been sent a notification email.  Customers that have opted out of email notification will need to check their portal for the opened case. 

Data Center:
US-WEST1


Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Wednesday, September 17, 2014

GoGrid Monthly Generator Run - 2014-09-18

GoGrid Monthly Generator Run:
Thursday, September 18, 2014 18:00 - 23:00 PDT (GMT -7)

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Data Center:
US-WEST1

Maintenance Details:
GoGrid will be performing our monthly generator run in our US-WEST1 data center.  The expected time on generator should be approximately one hour.  Five hour maintenance is required to ensure coverage during the duration.  Monthly Generator Run is required to ensure contingent power in case of an outage.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444).