Tuesday, July 22, 2014

GoGrid Emergency Node Maintenance US-WEST - 2014-07-22


GoGrid Emergency Node Maintenance Window
Tuesday, July 22, 2014 21:00 - 23:59 PDT (UTC-7)

Customer Impact:
An emergency maintenance will be performed during the specified window. Estimated down time is 60 minutes. During this time customer servers will be shut down and offline. Servers will be restored to their previous state after the maintenance is completed.  Affected customers have been sent a notification email.  Customers that have opted out of email notification will need to check their portal for the opened case.

Data Center:
US-WEST1

Maintenance Details:
GoGrid engineers have discovered a problem with the state of the hardware on the node which your server(s) are hosted. During the maintenance period our engineering team will be working to correct this problem.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)



Sunday, July 20, 2014

GoGrid Emergency UPS Maintenance - US-WEST1

GoGrid UPS Maintenance:
Sunday, July 20th, 2014 22:00 - Monday, July 21st, 2014 17:00 PDT (UTC -7) 

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Data Center:
US-WEST1

Maintenance Details:
GoGrid will be performing UPS maintenance in our US-WEST1 data center.  UPS maintenance is required to ensure consistent, uninterrupted power backup in the US-WEST1 data center.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444).

Thursday, July 17, 2014

GoGrid - DLB Emergency Maintenance EU-WEST - 2014-07-17 - RESOLVED

GoGrid DLB Maintenance Window:
Thursday, July 17th, 2014 8:15 PDT – 9:15 PDT (UTC-7)

Customer Impact:
A subset of AMS DLB customers are affected

Data Center:
EU-WEST

Maintenance Details:
GoGrid Engineers have discovered that the Dynamic Load Balancer in the AMS data center is in a degraded state. They are currently working on resolving this issue.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal at my.gogrid.com or by phone (1-877-946-4743 or +1-415-869-7444)