Tuesday, March 16, 2010

Completed - GoGrid Maintenance - Tuesday, March 16th, 19:00 - Wednesday, March 17th 00:30 PST

Please review the following information for scheduled maintenance details:

Infrastructure Update:

Tuesday, March 16th, 19:00 – Wednesday, March 17th 00:30 PST

Customer Impact:

The GoGrid "my.gogrid.com" customer portal and API will be unavailable for up to 5.5 hours while we upgrade our infrastructure. There will be no impact to existing GoGrid VMs, load balancers or cloud storage during this time.

Maintenance Details:

GoGrid is making software improvements to the GoGrid customer portal and API.

Inquiries:

If there are any additional questions before, during or following the maintenance, please direct them to the GoGrid Support Center at 877-946-4743 or +1-415-869-7444.
For the latest details on GoGrid's systems & Data Center status, please visit our system status blog: http://www.GoGridStatus.com

Monday, March 8, 2010

Completed - GoGrid Maintenance - Monday, March 8, 11:30 - 12:30 PST

Please review the following information for scheduled maintenance details:

Infrastructure Update:

Monday, March 8th, 11:30 – 12:30 PST

Customer Impact:

No customer impact is expected.

Maintenance Details:

GoGrid is making software improvements to the GoGrid system.

Inquiries:

If there are any additional questions before, during or following the maintenance, please direct them to the GoGrid Support Center at 877-946-4743 or +1-415-869-7444.
For the latest details on GoGrid's systems & Data Center status, please visit our system status blog: http://www.gogridstatus.com

Thursday, February 4, 2010

Completed - GoGrid Maintenance - Tuesday, February 9th, 19:00 - 23:30 PST

*** The maintenance window has been extended by 30 minutes ***

Please review the following information for scheduled maintenance details:

Infrastructure Update:

Tuesday, February 9th, 19:00 – 23:00 PST
(Wednesday, February 10th, 03:00 – 07:00 GMT)

Customer Impact:

The GoGrid "my.gogrid.com" customer portal and API will be unavailable for up to 4 hours while we upgrade our infrastructure. There will be no impact to existing GoGrid VMs, load balancers or cloud storage during this time.

Maintenance Details:

GoGrid is making software improvements to the GoGrid customer portal and API.

Inquiries:

If there are any additional questions before, during or following the maintenance, please direct them to the GoGrid Support Center at 877-946-4743 or +1-415-869-7444.
For the latest details on GoGrid's systems & Data Center status, please visit our system status blog: http://www.GoGridStatus.com

Thursday, January 28, 2010

UPS Maintenance Feb 1st and 2nd 2010

Please review the following information for upcoming scheduled maintenance details. 

Maintenance Window:

Monday, February 1, 2010, 10:00 - 17:00 PST
(Monday, February 1, 2010, 18:00  - 01:00 GMT)
Tuesday, February 2, 2010, 10:00 - 17:00 PST
(Tuesday, February 2, 2010, 18:00  - 01:00 GMT)

Customer Impact:

There should be no impact to the power in the facility and no down time is expected.
This notice is for advisory purposes only.

Maintenance Details :

UPS 1,2,3 and 4 are being tested to ensure operational reliability.

We apologize for any inconvenience as we work hard to maintain the best data center practices and procedures required to ensure contingent power in case of an outage.

If there are any additional questions before, during, or following the maintenance, please direct them to the ServePath Support Center via phone or open a case online at http://my.ServePath.com or  http://my.ColoServe.com.

Monday, December 21, 2009

blog.gogrid.com down for maintenance

Maintenance Window:
Monday, December 21st, 2009 8:00

Customer Impact:
The GoGrid "blog.gogrid.com" website is currently unavailable.

Maintenance Details:
GoGrid is making software improvements to the blogging website.

If there are any additional questions before, during, or following the maintenance please direct them to GoGrid Support at 1-877-9Go-Grid or 415-869-7444 option 2.

Resolved - - Network Issues

**Update @ 15:32 PST**

The network issues have been resolved by our Engineering team. If you have any questions please call GoGrid Support (877-9Go-Grid or 415-869-7444) and we will be glad to help you.

Thursday, November 5, 2009

Completed -- Gogrid Maintenance

Maintenance Window:
Thursday, November 5th, 2009 19:00 - 23:00 PST
(Friday, November 6th, 2009 03:00 - 07:00 GMT )

Customer Impact:
The GoGrid "my.gogrid.com" customer portal and API will be unavailable for up to 4 hours while we upgrade our infrastructure. There will be no impact to existing GoGrid VMs, load balancers or cloud storage during this time.

Maintenance Details:
GoGrid is making software improvements to the GoGrid customer portal and API.

If there are any additional questions before, during, or following the maintenance please direct them to GoGrid Support at 1-877-9Go-Grid or 415-869-7444 option 2.