Wednesday, July 20, 2016

GoGrid Hardware Firewall Service Maintenance - 2016-07-20

GoGrid Hardware Maintenance Window: Wednesday, July 24, 2016, 16:30 to 18:30 PDT  (UTC/GMT -7)

Customer Impact:
Customers using GoGrid Hardware firewalls should not experience any issues. Maintenance will take up to 2 hours. There is always a chance of a blip in connectivity with any maintenance so please be alert.

Maintenance Details:
GoGrid Networking team is performing a routine maintenance on customer GoGrid hardware firewall equipment.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Saturday, July 16, 2016

GoGrid Customer Portal Maintenance Notification - Saturday, July 16, 2016 7-8:30pm PDT

GoGrid Customer Portal Maintenance Notification

Saturday, July 16, 2016 7:00pm PDT (UTC-7)
Saturday, July 16, 2016 8:30pm PDT (UTC-7) 

Customer Impact:
Customers are unable to create new cases nor update any currently open cases from the my.gogrid.com portal. This is due to a scheduled Salesforce vendor maintenance.

Data Center:
All

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Thursday, July 7, 2016

GoGrid Customer Portal Unavailable - 07/07/216

GoGrid Customer Portal Maintenance Window:
Thursday, July 07, 2016 9:48  (UTC-8) 

Customer Impact:
Customers were unable to access My.GoGrid.com portal or the API to managed there servers.  We are working on the issue.

Data Center:
All

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)