Wednesday, March 25, 2015

GoGrid Emergency Network Maintenance - US WEST - 2015-03-25 - RESOLVED

GoGrid Emergency Network Maintenance
Wednesday, March 25, 2015 16:40 - 18:10 PDT (UTC-7)

Customer Impact:
Emergency maintenance is complete.  Servers have been restored to their previous state.  If you are experiencing any issues with your virtual server, please contact GoGrid Support or open a case from the portal.

Data Center:
US-WEST 

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Tuesday, March 3, 2015

GoGrid Emergency Node Maintenance - US WEST - 2015-03-03

GoGrid Emergency Node Maintenance
Tuesday, March 03, 2015 16:40 - 18:40 PST (UTC-8)

Customer Impact:
An emergency maintenance will be performed during the specified window. Estimated down time is 120 minutes. During this time customer servers will be shut down and offline. Servers will be restored to their previous state after the maintenance is completed.  Affected customers have been sent a notification email.  Customers that have opted out of email notification will need to check their portal for the opened case.

Data Center:
US-WEST

Maintenance Details:
GoGrid engineers have discovered a problem with the state of the software on the node which your server(s) are hosted. During the maintenance period our engineering team will be working to correct this problem.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Tuesday, February 24, 2015

GoGrid API Maintenance - 2015-02-25

GoGrid Maintenance Window:
Wednesday, February 25th, 2015 14:00 – 15:00 PST (UTC-8)

Customer Impact:
During the maintenance window customers may have issues viewing state changes via the My.GoGrid.com portal and the GoGrid API tool will be unavailable.

Data Center:
US-WEST1

Maintenance Details:
GoGrid engineers will be performing a maintenance on an internal system. During the maintenance the My.GoGrid.com state changes and the GoGrid API tool will be unavailable for approximately 30 minutes. No impact to customers dedicated and virtual resources is expected.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)