|CUSTOMERS AFFECTED||San Jose, CA Customers|
|PURPOSE OF WORK||Data Center Consolidation|
|DATE:||Saturday, 28th October, 2017|
|START TIME:||00:00 PDT (12:00 AM PDT)|
|ESTIMATED END TIME||08:00 PDT (8:00 AM PDT)|
In an effort to maximize cooling and power efficiency while reducing costs we are consolidating the data center footprint, in the San Francisco Data Center that some or all of your solution is currently hosted in. To perform this consolidation will be relocating a network distribution switch to a new area within our San Jose data center.
Scope of Maintenance: Our network and data center engineers will be performing a physical relocation of the secondary network distribution switch to a new location within the San Jose data center.
Expected Impact: Customers will see extended impact during this maintenance as the switch is relocated to the new location.
The maintenance window is given to allow time for Datapipe engineers to respond to any unforeseen issues that may occur during the upgrade. This upgrade is planned in accordance with best practices and is implemented with Datapipe technicians on-site.
Datapipe Support Team
For more information on this maintenance event or to open support requests for other, unrelated issues, please contact us at the numbers available at http://www.datapipe.com/contact or open a support request ticket through your portal at https://one.datapipe.com/.