Monday, April 14, 2014

GoGrid API Maintenance - US-WEST - 2014-04-15 - Postponed

Update: The following maintenance has been postponed to a later date. We apologize for the inconvenience.

GoGrid API Maintenance Window:
Tuesday, April 15th, 2014 11:00 – 12:00 PDT (UTC-7)

Customer Impact:
API calls to api.gogrid.com will timeout during the maintenance window.

Data Center:
US-WEST1

Maintenance Details:
GoGrid engineers will be performing API configuration maintenance in the US-WEST1 data center. API calls during the maintenance window will time-out. Total expected downtime is 20 minutes.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Friday, April 11, 2014

GoGrid - Block Storage Issue Reported

Some customers have reported an issue with Block Storage in our US-West1 data center.  Our Engineering team is currently working to correct the issue.  Please log a case to be notified or check here for further updates.

Data Center:
US-WEST1

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Thursday, April 10, 2014

GoGrid Monthly Generator Run - 2014-04-10

GoGrid Monthly Generator Run:
Thursday, April 10, 2014 18:00 - 23:00 PDT (GMT -7)

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Data Center:
US-WEST1

Maintenance Details:
GoGrid will be performing our monthly generator run in our US-WEST1 data center.  The expected time on generator should be approximately one hour.  Five hour maintenance is required to ensure coverage during the duration.  Monthly Generator Run is required to ensure contingent power in case of an outage.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444).