Wednesday, August 20, 2014

GoGrid Monthly Generator Run - 2014-08-21

GoGrid Monthly Generator Run:
Thursday, August 21, 2014 18:00 - 23:00 PDT (GMT -7)

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Data Center:
US-WEST1

Maintenance Details:
GoGrid will be performing our monthly generator run in our US-WEST1 data center.  The expected time on generator should be approximately one hour.  Five hour maintenance is required to ensure coverage during the duration.  Monthly Generator Run is required to ensure contingent power in case of an outage.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444).

GoGrid Network Maintenance US-EAST - 2014-08-25

GoGrid Network Maintenance Window:
Monday, August 25, 2014 14:00 – 16:00 PDT (UTC-7)

Customer Impact:
This notice is for advisory purposes only.  No customer impact is expected.

Data Center:
US-EAST1

Maintenance Details:
GoGrid engineers will be performing network maintenance in the US-EAST1 data center in order to provide continued network reliability. No impact to customers is expected.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Monday, August 4, 2014

GoGrid Emergency Node Maintenance - US WEST - August 03, 2014 *RESOLVED*

GoGrid Emergency Node Maintenance Window:
Sunday, August 3rd, 2014 18:30 PDT – 22:30 PDT (UTC-7)

Customer Impact:
A subset of customers were affected, those customers can expect an RFO shortly detailing the event.

Data Center:
US-WEST

Maintenance Details:
GoGrid Engineers discovered an issue with a VM node in the US-WEST data center. The issue has been resolved this time.

Inquiries:
Affected customers who have additional questions after recieving the aformentioned RFO are requested to contact the GoGrid Support Center via the portal at my.gogrid.com or by phone (1-877-946-4743 or +1-415-869-7444)