Saturday, March 25, 2017

GoGrid MyGSI Services Maintenance US-WEST-1 - 2017-03-26-COMPLETED

GoGrid MyGSI System Maintenance Window:
Sunday, March 26, 2017 07:00 - 19:00 PDT (UTC-7)

Customer Impact:
GoGrid MyGSI services may be interrupted for up to 12 hours while urgent system maintenance is performed.  All MyGSI services are affected.

Data Center:
US-WEST-1

Maintenance Details:
GoGrid engineers will be performing urgent system maintenance on the systems that provide MyGSI services in order to provide continued functionality and reliability.


Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Thursday, March 16, 2017

GoGrid Cloud Storage Emergency Maintenance US-WEST-1 - 2017-03-16 - COMPLETED

GoGrid Cloud Storage Emergency Maintenance Window:
Thursday, March 16, 2017 15:00 - 15:30 PDT (UTC-7)

STATUS UPDATE:
This Cloud Storage Emergency Maintenance has been completed successfully.  All Cloud Storage clusters are functioning normally.


Customer Impact:
Cloud Storage may be unavailable for up to 5 minutes while cable maintenance is performed.  Not all storage clusters are affected.

Data Center:
US-WEST-1

Maintenance Details:
GoGrid engineers will be performing emergency cable maintenance on Cloud Storage clusters in the US-WEST-1 data center in order to provide continued reliability.  Not all storage clusters are affected. Many Cloud Storage customers will not notice any interruption in service.


Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

GoGrid Cloud Storage Emergency Maintenance US-WEST-1 - 2017-03-16 - COMPLETED

GoGrid Cloud Storage Emergency Maintenance Window:
Thursday, March 16, 2017 15:00 - 15:30 PDT (UTC-7)

Customer Impact:
Cloud Storage may be unavailable for up to 5 minutes while cable maintenance is performed.  Not all storage clusters are affected.

Data Center:
US-WEST-1

Maintenance Details:
GoGrid engineers will be performing emergency cable maintenance on Cloud Storage clusters in the US-WEST-1 data center in order to provide continued reliability.  Not all storage clusters are affected. Many Cloud Storage customers will not notice any interruption in service.


Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)