Thursday, September 11, 2014

GoGrid Maintenance US-West- 2014-09-14

GoGrid Maintenance Window:
Sunday, September 14, 2014 9:00 – 11:00 PDT (UTC-7)

Customer Impact:
During the specified window customers may have issues viewing changes via the My.GoGrid.com portal and the GoGrid API tool will unavailable.

Data Center:
US-WEST1

Maintenance Details:
GoGrid engineers will be performing a maintenance on server that support My.GoGrid.com and the GoGrid API tool in the US-WEST1 data center in order to provide continued reliability. No impact to customers servers is expected.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Saturday, September 6, 2014

GoGrid Emergency Node Maintenance US WEST - 2014-09-05 - RESOLVED

GoGrid Emergency Node Maintenance Window:
Friday, September 05, 2014 23:20 - 23:50 PDT (UTC-7)


Customer Impact:
Emergency maintenance is complete.  Servers have been restored to their previous state after the maintenance completed.  Affected customers have been sent a notification email.  Customers that have opted out of email notification will need to check their portal for the opened case.

Data Center:
US-WEST1


Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Friday, September 5, 2014

GoGrid Emergency Node Maintenance US WEST - 2014-09-05

GoGrid Emergency Node Maintenance Window:
Friday, September 05, 2014 23:20 PDT (UTC-7)
to
Saturday, September 06, 2014 01:20 PDT (UTC-7)


Customer Impact:
An emergency maintenance will be performed during the specified window. Estimated down time is 120 minutes. During this time customer servers will be shut down and offline. Servers will be restored to their previous state after the maintenance is completed.  Affected customers have been sent a notification email.  Customers that have opted out of email notification will need to check their portal for the opened case.

Data Center:
US-WEST1

Maintenance Details:
GoGrid engineers have discovered a problem with the state of the software on the node which your server(s) are hosted. During the maintenance period our engineering team will be working to correct this problem.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)