Tuesday, June 17, 2008

GoGrid Windows Images

Customer Impact:
GoGrid engineers have detected an instability in some nodes that is affecting Windows image servers.  We're presently troubleshooting the issue and we're attempting to resolve.  We will keep you posted.

Details:
This issue may be related to the maintenance done last night where some nodes were replaced with new and compatible hardware during  maintenance on June 16th at 21:00 PDT.  We apologize for this inconvenience and expect to post an ETA for resolution shortly.

If there are any additional questions before, during or following the maintenance, please direct them to the ServePath Support Center at 1-415-869-7444 or toll-free at 1-877-9GO-GRID (option 2). You can also add a case at http://my.gogrid.com.

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