Wednesday, August 27, 2008

Brief GoGrid Outage

Date: 08.27.08 @ 5:00 PM Pacific

Some GoGrid customers may have experienced up to 15 minutes of downtime. We are currently investigating the issue and will have an RFO (Reason for Outage) prepared within the next 24 hours.

Current Status: GoGrid is up and available.

If there are any additional questions before, during or following
the maintenance, please direct them to the ServePath Support Center at 1-415-869-7444 or 1-877-9Go-Grid (877-946-4743). You can also add a case at my.gogrid.com.

Friday, August 8, 2008

Completed -- Private Network Maintenance

*** Update @ 23:15 PDT ***
Maintenance was completed successfully.

Maintenance Window:
Tuesday, August 12, 2008 21:00 - 23:00 PDT
(Wednesday, August 13, 2008 04:00 - 06:00 GMT)

Customer Impact:
The private network interface on your GoGrid server(s) will be unavailable for up to a minute.

Maintenance Details:
Due to hardware issues we experienced on the new switch, it was necessary to postpone this maintenance by a week.  The private network interface on your GoGrid Server(s) will be moved to a different switch.

If there are any additional questions before, during or following the maintenance, please direct them to the GoGrid Support Center at 1-415-869-7444 or 1-877-9Go-Grid (877-946-4743). You can also add a case at http://my.gogrid.com.

Monday, August 4, 2008

Completed -- GoGrid Private Network Maintenance

Maintenance Window:
Wednesday, August 6, 2008 21:00 - 23:00 PDT
(Thursday, August 7, 2008 04:00 - 06:00 GMT)

Customer Impact:
The private network interface on your GoGrid server(s) will be unavailable for up to a minute.

Maintenance Details:
The private network interface on your GoGrid Server(s) will be moved to a different switch.

If there are any additional questions before, during or following the maintenance, please direct them to the GoGrid Support Center at 1-415-869-7444 or 1-877-9Go-Grid (877-946-4743). You can also add a case at http://my.gogrid.com.