Thursday, December 18, 2008

Resolved -- Advisory: https://api.gogrid.com Offline

*** Update 12/19/2008 ***
Issues with the API have been resolved.

Customer Impact:
The API for GoGrid is presently offline.  Customers will not be able to submit API requests to https://api.gogrid.com.

Details:
Maintenance today for the http://my.gogrid.com portal designed to improve and add features to the portal required the API to be taken offline for a short period of time while these updates were made.  Unfortunately the API system did not return as expected and is presently being troubleshot.  At present there is no estimated time to resolution.

If there are any additional questions please direct them to GoGrid Support at 1-877-9Go-Grid or 415-869-7444 option 2.  You may also open a support case at http://my.gogrid.com.

Wednesday, December 10, 2008

Completed -- my.GoGrid.com Maintenance

Maintenance Window:
Thursday, December 11, 2008 09:00 - 12:00  PST
(Thursday, December 11, 2008 17:00 - 20:00 UTC)

Customer Impact:
my.GoGrid.com and the API will be unavailable during the maintenance window

Maintenance Details:
The GoGrid team will be deploying revisions to the customer portal environment in order to support the release of the new Cloud Storage feature.

If there are any additional questions before, during, or following the maintenance please direct them to GoGrid Support at 1-877-9Go-Grid or 415-869-7444 option 2.  You may also open a support case at http://my.gogrid.com.