Monday, March 30, 2009

Resolved -- GoGrid Network Connectivity

** Update @ 17:35 PDT **
Thank you for your patience while GoGrid network engineers troubleshoot a DDoS attack on the GoGrid network.  A recent QoS policy put in place is affecting legitimate traffic at this time and we're working to resolve the problem.  An RFO is still pending and will be following when available.

Window
Monday, March 30, 2009 12:22 - current PDT
(Monday, March 30, 2009 19:22 - current GMT)

Customer Impact
This event is affecting some customers

Details
We are currently experiencing a network issue that is affecting part of our GoGrid infrastructure. Our network team is working hard to get your servers back online and more information will be forthcoming as soon as it is available.  GoGrid virtual machines are still on and still running.

If there are any additional questions before, during, or following this event please direct them to GoGrid Support by opening a support case at https://my.gogrid.com.

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