** Update @ 20:05 **
Maintenance was successful and the suggested vendor patch didn't resolve the defect identified. We'll be consulting with the vendor to seek a resolution.
Monday, April 6, 2009 18:00 - 20:00 PDT
(Tuesday, April 7, 2009 01:00 - 03:00 GMT)
There should be no customer impact as GoGrid's load balancers are a redundant pair.
The firmware on the load balancers are being upgraded to a version recommended by the vendor in order to fix a software defect that causes depletion of shared memory resulting in occasional loss of connectivity for some customers.
If there are any additional questions please direct them to GoGrid Support at 1-877-9Go-Grid or 415-869-7444 option 2. You may also open a support case at https://my.gogrid.com.