Saturday, May 15, 2010

Issues reported with servers starts/restarts

GoGrid Support has received several reports of servers failing to come back online after restarting.  This can include hard restarts from the portal, soft reboots from the servers themselves, and restarts during the deployment process for new servers.

Our engineers are investigating, but have not yet identified the root cause.  We will update this status blog as more information becomes available.  In the interim, please contact our support via case, chat, or call if you are affected by this problem and need assistance getting a server back online.