Some customers may experience an issue with accessing the portal and IP assignment once in the GoGrid portal. Our Systems team is currently investigating the problem. We will update the status blog as soon as more information is available.
If there are any additional question, please contact support via the customer service portal at https://my.gogrid.com or by phone 877-946-4743.
Update: The issue where some customers are unable to access the portal has been resolved as of 3:30PM PT