Friday, December 17, 2010

F5 Maintenance Dec 21, 2010

Please review the following information for scheduled maintenance details:

Tuesday December 21, 2010 19:00 - 22:00 PST
(Wednesday, December 22, 2010 03:00 - 06:00 GMT)


Customer Impact:

On Tuesday, 12/21, GoGrid engineers will be performing the second and final step to upgrade the hardware and OS of our GoGrid load balancer cluster.  This maintenance impacts GoGrid customers with active F5 load balancers only.


Maintenance Details:

The GoGrid Network team is performing a hardware and OS upgrade on our GoGrid load balancer cluster.  Customer with active F5 VIPs may lose connectivity between the their F5 VIP and cloud servers up to two times during the maintenance window for two minute each time.  In addition, throughout the entire time of the maintenance period, GoGrid F5 adds, edits, or deletes submitted via the GoGrid portal or API will not be processed.

Inquiries:

If there are any additional questions before, during or following the maintenance, please direct them to the GoGrid Support Center at 877-946-4743 or +1-415-869-7444.

Sincerely,

The GoGrid Network Team