Some customers may experience an issue with accessing the portal and IP assignment once in the GoGrid portal. Our Systems team is currently investigating the problem. We will update the status blog as soon as more information is available.
If there are any additional question, please contact support via the customer service portal at https://my.gogrid.com or by phone 877-946-4743.
Update: 16:38 PT – Our Systems Team reports the portal and API will be down until at least 18:00 PT for Emergency Maintenance in order to correct the issue.
Update: 18:00 PT - The GoGrid Portal and API issue has been resolved.