Tuesday, January 18, 2011

GoGrid Emergency Maintenance (Load Balancer Swap)

Maintenance Window:

Tuesday, January 18, 2011 19:00 - 19:15 PST

(Wednesday, January 19, 2010 03:00 - 03:15 GMT)

Customer Impact:
Customers in US-West-1 may experience session state loss while the F5’s fail over during the process.

Maintenance Details:
The GoGrid Network team is performing a hardware swap on the F5 cluster. Customers with active F5 VIPs may briefly lose connectivity between the F5 VIP and cloud servers. In addition, throughout the entire time of the maintenance period, GoGrid F5 adds, edits, or deletes submitted via the GoGrid portal or API will not be processed.

If there are any additional questions before, during or following the maintenance, please direct them to the GoGrid Support Center at 877-946-4743 ( International +1-415-869-7444 ) or via the customer service portal at https://my.gogrid.com