Friday, April 29, 2011

Backend Network Issue --Resolved

One of GoGrid’s backend network switches is experiencing problems.  This appears to be affecting private network and Cloud Storage connectivity for some customers.  Our network engineering team is currently investigating the problem and expect to have it resolved soon.

Please contact the GoGrid Support Center at 877-946-4743 (International +1-415-869-7444) or via the customer service portal at https://my.gogrid.com if you have any questions.

Update: At 09:15AM PDT - Our Networking Team has reported the issue is resolved. Please contact our support staff if are still experiencing any problems of have any questions.