Wednesday, June 8, 2011

GoGrid – Case Management System Maintenance

Maintenance Window:
Friday, June 10, 2011 20:00 – Saturday, June 11 01:00 PDT
( Saturday, June 11, 2011 03:00 – 08:00 GMT )

Customer Impact:
Customers will be unable to view or create new tickets in their support portal. Support agents will be unable to respond to emails sent to existing tickets.

During the maintenance, please contact Support via phone or chat if you need any assistance.

Maintenance Details:
Our CRM partner is updating their system to a new release.

Inquiries:
If there are any additional questions before or following the maintenance, please direct them to the GoGrid Support Center via the portal https://my.gogrid.com or by phone at 877-946-4743 or +1-415-869-7444.

Sincerely,
The GoGrid Support Team