Thursday, July 7, 2011

GoGrid – Emergency Network Maintenance - Completed

Please review the following emergency network maintenance details.

Maintenance Window:

Thursday July 7, 2011 15:00 - 15:30 17:00 PDT (GMT-7)

Customer Impact:

Customers will experience private network unavailability during the maintenance. This will impact private network data transfer between servers and with Cloud Storage.

Maintenance Details:

A private network switch needs to be rebooted to avoid additional downtime. Maintenance has been extended due to a module failure.

Inquiries:

If there are any additional questions before, during or following the maintenance, please direct them to the GoGrid Support Center at 877-946-4743 ( International +1-415-869-7444 ) or via the customer service portal at https://my.gogrid.com

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Update: Private networking issues should be resolved at this time. Please open a case or update your existing case using the customer service portal if you are still experiencing any private networking problems.