Some customer have reported network latency or packet loss. Our Networking Team is currently investigating the issue.
If there are any additional questions please direct them to the GoGrid Support Center via the portal https://my.gogrid.com or by phone at 877-946-4743 or +1-415-869-7444.
Update: As of 16:10 PDT all network traffic has return to normal. Please contact our support team if you continue to experience any other issues.