Wednesday, April 25, 2012

GoGrid Saved Images Maintenance Update - Completed

GoGrid Mainenance Window:
Wednesday, April 25, 2012 18:00 PDT (GMT-7) - TBA

Maintenance Details:
Due to maintenance on our Cloud Storage clusters in the EU-West (AMS) and US-East (IAD) data centers – virtual machine images you have saved there are temporarily not visible via the portal.  This will restrict your ability to add a new Virtual Machine based specifically off of those saved images until we restore that function in the GoGrid Portal.  We anticipate this maintenance to be complete in roughly 12 hours of this posting.  This does not affect any other VM, network or storage service nor does this apply to the US-West (SFO) data center.  We sincerely apologize for any inconvenience.

Data Center:
EU-West -1, US-East -1 

Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal or by phone (1-877-946-4743 or +1-415-869-7444).

UPDATE: This issue is resolved. Thanks for your patience!