Tuesday, June 12, 2012

GoGrid Emergency Infrastructure Maintenance – 2012-06-14

GoGrid Emergency Infrastructure Maintenance Window:
Thursday, June 14, 2012 15:00 - 17:00 PDT (GMT-7)

Customer Impact:
Add, delete, and modify jobs for cloud servers in the US-East1 data center may experience a processing delay of up to 60 minutes during this maintenance window. Cloud Storage DNS service will be offline for up to 60 minutes, resulting in some customers temporarily losing the ability to create new mounts to Cloud Storage in the US-East1 data center. We do not anticipate any interruption of service or loss of access to your existing cloud servers, dedicated servers, network services or existing Cloud Storage file shares during this period.

Data Centers:
US-East1

Maintenance Details:
GoGrid System Engineers are performing an emergency maintenance to the job queuing and DNS back ends to ensure continued reliability to customers using the US-East1 data center.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com or by phone (1-877-946-4743 or +1-415-869-7444).