Saturday, August 25, 2012
Friday, August 24, 2012
Some customers have reported slow or delayed job processing in the US-EAST1 data center. Our Systems Engineers are currently investigating the issue.
Resolved: @12:00pm PDT – The problem with slow job processing in the US-EAST1 data center has been resolved. Please contact the GoGrid Support Team if you experience any other issues.
Update 02:46 PDT
The issue with network latency has been confirmed as resolved. Please contact GoGrid Support if you have any other issues or questions.
Friday, August 3, 2012
Resolved @ 03:07 PDT - The issue has been resolved. If you need any assistance, please contact Support.
Thursday, August 2, 2012
GoGrid Data Center Maintenance Window:
Monday, August 6, 2012 07:00 - 17:00 PDT (GMT-7)
There should be no impact to the power in the facility and no down time is expected.
This notice is for advisory purposes only.
GoGrid will be performing UPS maintenance in the US-West-1 data center. During this maintenance a technician will be working on adding an additional PDU feed and breaker to the UPS. This is a precautionary notice. No interruption in service is expected.
Customers who have additional questions before or after the maintenance are requested to contact the GoGrid Support Center via the portal or by phone (1-877-946-4743 or +1-415-869-7444)
Wednesday, August 1, 2012
Network connectivity was briefly interrupted by a large attack in the US-West-1 data center. The GoGrid Networking Team quickly mitigated the traffic source and restored connectivity to all US-West-1 customers.
Update1 @ 17:25 PDT – The Networking Team is investigating continued network issues and network connectivity loss for some customers
Resolved @ 17:50 PDT – The issue with network connectivity has been confirmed as resolved. Please contact GoGrid Support if you have any other issues or questions.