Wednesday, November 28, 2012

GoGrid Infrastructure Maintenance 20012-11-28 - Completed


GoGrid Infrastructure Maintenance Window:
Tuesday, November 28, 2012 12:00 - 14:00 PST (GMT -8)

Customer Impact:
The GoGrid customer portal (my.gogrid.com ) jobs in US-West may take longer to process while we upgrade our infrastructure. There will be no impact to existing GoGrid cloud servers, dedicated servers, firewalls, load balancers or Cloud Storage during this time. The status blog will be updated upon maintenance completion - http://www.gogridstatus.com

Data Centers: US-West-1

Maintenance Details: GoGrid is making software improvements to the GoGrid customer portal.

Inquiries: Customers who have additional questions before or after the maintenance are requested to contact the GoGrid Support Center via the portal  (https://my.gogrid.com) or by phone (1-877-946-4743 or 1-415-869-7444). During the maintenance, please contact us by phone

Tuesday, November 27, 2012

GoGrid Infrastructure Maintenance 2012-11-27 - Completed


GoGrid Infrastructure Maintenance Window:
Tuesday, November 27, 2012 10:00 - 14:30 PST (GMT -8)

Customer Impact:
The GoGrid customer portal (my.gogrid.com ) jobs in US-West may take longer to process while we upgrade our infrastructure. There will be no impact to existing GoGrid cloud servers, dedicated servers, firewalls, load balancers or Cloud Storage during this time. The status blog will be updated upon maintenance completion - http://www.gogridstatus.com

Data Centers: US-West-1

Maintenance Details: GoGrid is making software improvements to the GoGrid customer portal.

Inquiries: Customers who have additional questions before or after the maintenance are requested to contact the GoGrid Support Center via the portal  (https://my.gogrid.com) or by phone (1-877-946-4743 or 1-415-869-7444). During the maintenance, please contact us by phone

Friday, November 9, 2012

GoGrid CloudLink Precautionary Notice - 2012-11-10

GoGrid CloudLink Testing:
Saturday, November 10, 2012 23:00 – 23:30 PST (GMT-8)

Customer Impact:
There should be no impact and no down time is expected however some CloudLink customers may experience brief packet loss.

This notice is for advisory purposes only.

Data Center:
US-West1,US-East1

Maintenance Details:
The GoGrid is coordinating with an upstream provider to perform a series of tests between US-West1 and US-East1. Immediately following the given window, GoGrid Support Team will be confirming resumption of normal activity along with any affected links.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)