Tuesday, March 5, 2013

GoGrid Emergency Maintenance Notification - Tuesday March 5th, 2013 20:30 PST (GMT -8) - Completed

Maintenance Completed: 22:40 PST (-8 GMT) 

Please review the following information for a GoGrid scheduled emergency maintenance.

Maintenance Window:
Duration: 4.5 hours
Tuesday, March 5th 20:30 PST (GMT -8) to Wednesday, March 6th 01:00 PST (GMT -8)

Customer Impact:
The GoGrid management console and API will be unavailable for up to 90-minutes during the maintenance window, but will be restored as soon as possible. There will be no impact to existing GoGrid cloud servers, dedicated servers, firewalls, load balancers or cloud storage during this time. However, please note that cloud servers should not be restarted via the operating system during this window.

Maintenance Details:
GoGrid is performing proactive emergency hardware maintenance on internal infrastructure. Support personnel will have limited account and tools access during the maintenance window.

Inquiries:
Customers that have questions before or after the maintenance are recommended to contact the GoGrid Support Center via the management console ( https://my.gogrid.com) or by phone (1-877-946-4743 or +1-415-869-7444). During the maintenance window, please contact Support by phone.