Friday, July 12, 2013

GoGrid Emergency Network Maintenance - US-WEST - 2013-07-13

GoGrid Emergency Network Maintenance Window:
Saturday, July 13, 2013 18:00 - 18:30 PDT (UTC/GMT -7)

Customer Impact:
Within the 30 minute maintenance window, customers can expect a 5 minute loss of connectivity to Cloud Storage. Customers using SAMBA may need to re-establish the connection to Cloud Storage. Additional information can be found here:
https://wiki.gogrid.com/wiki/index.php/Cloud_Storage:SAMBA.

Within the 30 minute maintenance window, customers can expect a 10 second loss of connectivity to CloudLink (private connection between US-WEST1 and US-EAST1).

Please feel free to contact GoGrid Support if you require any assistance.

Data Center:
US-WEST1, US-EAST

Maintenance Details:
GoGrid engineers will be performing a maintenance on a core router that is crucial to the performance and reliability of Cloud Storage and CloudLink in US-West.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone at (1-877-946-4743 or +1-415-869-7444).