Thursday, November 28, 2013

GoGrid Network Issue Reported - US-West 2013-11-28 - Resolved

Some customers have reported network issues in our US-West datacenter. Our networking team is looking into it.

Data Center:
US-WEST1

Inquiries:
Customers who have additional questions are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone at (1-877-946-4743 or +1-415-869-7444).

GoGrid Network Issue Reported - US-West 2013-11-28

Some customers have reported network issues in our US-West datacenter. Our networking team is looking into it.

Data Center:
US-WEST1

Inquiries:
Customers who have additional questions are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone at (1-877-946-4743 or +1-415-869-7444).

GoGrid Network Issue Reported - US-West - Resolved - 2013-11-28

Some customers have reported network issues in our US-West datacenter. Our Networking team is currently working to restore service as some customers are beginning to see their services back online.

Data Center:
US-West-1

Inquiries:
Customers who have additional questions are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone at (1-877-946-4743 or +1-415-869-7444).

Wednesday, November 27, 2013

GoGrid Network Issue Reported - EU-West - resolved - 2013-11-27

Some customers have reported network issues in our EU-West datacenter. Our networking team has resolved this issue and all systems should be back on line.

Data Center:
EU-West-1

Inquiries:
Customers who have additional questions are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone at (1-877-946-4743 or +1-415-869-7444).

Tuesday, November 19, 2013

GoGrid Network Maintenance US-West - Extended

GoGrid Network Maintenance Window:
Tuesday, November 19, 2013 17:00 – 20:00 PST (UTC/GMT-8)

Customer Impact:
This notice is for advisory purposes only.
No customer impact is expected.

Data Center:
US-WEST1

Maintenance Details:
The GoGrid Networking team will be performing network configuration maintenance in the US-WEST1 data center in order to provide for expansion and continued network reliability.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Monday, November 18, 2013

GoGrid Precautionary Network Maintenance US-WEST – 2013-11-18

Maintenance Window:

Wednesday November 19th, 2013 17:00 - 19:00 PST (GMT-8)

Data Center:

US-West1

Customer Impact:

This notice is for advisory purposes only. Customers should not experience any issues.

Maintenance Details:

The GoGrid Networking Team is performing an upgrade to the US-West1 network infrastructure.

Inquiries:

If there are any questions before, during or following the maintenance, please direct them to the GoGrid Support Center at 877-946-4743 (International +1-415-869-7444) or by opening a case via the customer service portal at https://my.gogrid.com

Thursday, November 7, 2013

GoGrid Inbound Phone Service Offline - 2013-11-07 - Resolved

GoGrid is experiencing a temporary loss of inbound phone service.
If you are experiencing any issues, please log a case in your customer portal or chat.
Updates will be posted soon.

Wednesday, November 6, 2013

GoGrid Website Advisory - 2013-11-06 - Resolved

Wednesday, November 6, 2013 @ 01:00 - 01:20 PST (GMT-8)

Customer Impact:
Some customers are not able to reach www.gogrid.com. We are working to restore service to the website.

Inquiries:
For inquiries please contact the GoGrid Support Center by phone (1-877-946-4743 or +1-415-869-7444)

Monday, November 4, 2013

GoGrid Precautionary Network Maintenance US-WEST – 2013-11-05

Please review the following network maintenance details.


Maintenance Window:
Tuesday November 5th, 2013 17:00 - 18:00 PST (GMT-8)

Data Center:
US-West1

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Maintenance Details:
The GoGrid Networking Team is performing an upgrade to the US-West1 network infrastructure.

Inquiries:
If there are any questions before, during or following the maintenance, please direct them to the GoGrid Support Center at 877-946-4743 (International +1-415-869-7444) or by opening a case via the customer service portal at https://my.gogrid.com