Wednesday, February 12, 2014

GoGrid Network Issue Reported - US-WEST 2014-02-12 - **RESOLVED**

Wednesday, February 12, 2014

Resolved

GoGrid experienced a DDoS attack that affected some of our customers. This DDoS was mitigated at 8:15 am PST. If you are still experiencing any issues with your server. Please contact GoGrid or open a case from the portal.


Some customers have reported packet loss in the US-WEST Data Center. The GoGrid Network engineers have found the root cause and are working to address the issue.

Data Center:

US-WEST1

Inquiries:

Customers who have additional questions please contact the GoGrid Support Center via the portal my.gogrid.com by opening a case, or by phone (1-877-946-4743 or +1-415-869-7444)