Friday, March 14, 2014

Emergency GoGrid System Maintenance -Thursday, March 13 PST

Maintenance Window:
Thursday, March 13, 2014 22:00 - Friday, March 14 11:30 PST

Customer Impact:
Servers on the affected node will be rebooted during the emergency maintenance. Email notifications have been sent to the affected customers.

Maintenance Details:
GoGrid has discovered a problem with the hardware you are hosted on. In order to resolve the issue and to avoid further instability, we will need to reboot the node.

=== IMPORTANT ===
In order for GoGrid to perform this maintenance, please take a moment to update the "Password" section of the https://my.gogrid.com portal (in the "Support" tab) with the current username and password for each affected system listed. If no valid credentials are provided then GoGrid staff will be unable to gracefully shutdown your system.

If there are any additional questions before, during or following the maintenance, please direct them to the GoGrid Support Center at 877-9-GOGRID (877-946-4743). You may also reply to the email notification you received. We apologize for the short notice.