The issue with network connectivity has now been resolved.
Data Center Affected:
Some customers have reported network issues in our US-WEST1 data center. Currently, our Networking Team is investigating the issue.
2014-05-01 @ 11:50 PDT (UTC-7)
Customers who have additional questions are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)