Friday, June 27, 2014

GoGrid Dynamic Load Balancer Maintenance US-EAST - 2014-06-29

GoGrid Dynamic Load Balancer Maintenance Window:
Sunday, June 29, 2014 9:30 – 12:30 PDT (UTC-7)
Sunday, June 29, 2014 12:30 - 15:30 EDT

Customer Impact:
Customers can expect a 30 to 60 minute interruption in viewing or modifying Dynamic Load Balancer settings in US-East-1.

Data Center:
US-EAST1

Maintenance Details:
GoGrid engineers will be performing maintenance on a core service that is crucial to the performance and reliability of the Dynamic Load Balancer product. The Dynamic Load Balancer service will not be impacted in any way, other than the ability to view or modify settings.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Thursday, June 26, 2014

GoGrid Network Maintenance US-EAST - 2014-06-26

GoGrid Network Maintenance Window:
Thursday, June 26, 2014 14:00 – 15:00 PDT (UTC-7)

Customer Impact:
This notice is for advisory purposes only.
Adding or editing the DLB with be disabled during this time in the Portal and API.

Data Center:
US-EAST1

Maintenance Details:
The GoGrid Networking team will be performing network configuration maintenance in the US-EAST1 data center in order to provide continued network reliability. The DLB will be disabled in the portal and API. You will not be able to add or edit during this time. Your DLB Services will not be impacted during the maintenance.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Monday, June 23, 2014

GoGrid Dynamic Load Balancer Maintenance US-East-1 - 2014-06-23 - Completed

GoGrid Dynamic Load Balancer Maintenance Window:
Monday, June 23rd, 2014 10:45– 12:00 PDT (UTC-7)

Customer Impact:
No impact is expected to customer's load balanced traffic.

Data Center:
US-East-1

Maintenance Details:
GoGrid engineers will be performing maintenance in the US-East-1 data center on the Dynamic Load Balancer support systems. No impact to customer's Dynamic Load Balancers is expected.  During the maintenance, customers will not be able to add, delete or modify existing Dynamic Load Balancers.  Expected duration of the maintenance is up to 15 minutes.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Friday, June 20, 2014

GoGrid Network Maintenance EU-WEST - 2014-06-24

GoGrid Network Maintenance Window:
Tuesday, June 24th, 2014 11:30 – 12:00 PDT (UTC-7)

Customer Impact:
No impact to customers is expected.

Data Center:
EU-WEST

Maintenance Details:
GoGrid engineers will be performing network maintenance in the EU-WEST data center in order to provide continued network reliability. No impact to customers is expected.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Tuesday, June 17, 2014

GoGrid Network Maintenance - EU-WEST - 2014-06-17

GoGrid Network Maintenance Window:
Tuesday, June 17, 2014 14:00 – 15:00 PDT (UTC-7)

Customer Impact:
No impact to customers is expected.

Data Center:
EU-WEST1

Maintenance Details:
GoGrid engineers will be performing network configuration maintenance in the EU-WEST1 data center in order to provide continued network reliability. No impact to customers is expected.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Monday, June 16, 2014

Debugging for replication link on ggcs in AMS, 6/18/2014 9:00 AM - 6/18/2014 11:00 AM (PST/PDT)


Datacenters Impacted: EU-West-1 (AMS)
Scheduled Start (PST/PDT): 6/18/2014 9:00 AM
Scheduled End (PST/PDT): 6/18/2014 11:00 AM

Sunday, June 15, 2014

GoGrid Cloud Server Maintenance

GoGrid Cloud Server Maintenance Window:
Monday, June 16, 09:30am-12:00pm PST (GMT-7)

Maintenance Details:
The DNS service used to resolve cloud storage shares will be undergoing maintenance.

Customer Impact: Customer may experience a brief (up to 60 seconds) interruption in connecting to cloud storage. If you have any issues please contact GoGrid Support.

Data Center: US-East Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com or by phone (1-877-946-4743 or +1-415-869-7444)

Thursday, June 12, 2014

GoGrid CloudLink Network Maintenance - 2014-06-12

GoGrid Network Maintenance Window:
Thursday, June 12, 2014 17:00 – 18:00 PDT (UTC-7)

Customer Impact:
Customer may experience a brief (up to 30 seconds) interruption in private CloudLink traffic in between the US-WEST1 and US-EAST1 data centers.

Data Center(s):
US-EAST1
US-WEST1

Maintenance Details:
GoGrid Network engineers are performing regular network maintenance to ensure continued stability and performance of the CloudLink product.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Friday, June 6, 2014

Emergency Node Maintenance /6/9/2014 @ 11:15 PM PDT -- Resovled

An emergency node maintenance has been scheduled for 11:15 PM PST. Notices were sent to affected customers. We apologize for the inconvenience.

If you're not sure if you're affected by this maintenance, or have further questions, please contact Support.

UPDATE: The node is back up. A few cloud servers are having post maintenance issues. If you have concerns or questions, please contact support. Thank you.

Wednesday, June 4, 2014

GoGrid Monthly Generator Run - 2014-06-12

GoGrid Monthly Generator Run:
Thursday, June 12, 2014 18:00 - 23:00 PDT (GMT -7)

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Data Center:
US-WEST1

Maintenance Details:
GoGrid will be performing our monthly generator run in our US-WEST1 data center.  The expected time on generator should be approximately one hour.  Five hour maintenance is required to ensure coverage during the duration.  Monthly Generator Run is required to ensure contingent power in case of an outage.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444).

Tuesday, June 3, 2014

GoGrid - Cloud Storage Issue US-WEST - 2014-06-3 - Resolved

Data Center Affected: 
US-WEST-1

Details:
Some customers may be experiencing some issues accessing their cloud storage. If you are experiencing problems connecting or having slow performance issues, we encourage you to create a case. Our team is currently investigating.

Time Reported:
2014-06-3 @ 05:36 PDT (UTC-7)

Inquiries:
Customers who have additional questions are requested to contact the GoGrid Support Center via the portal  my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)