Thursday, July 31, 2014

GoGrid Emergency Node Maintenance US-WEST - 2014-07-31

GoGrid Emergency Node Maintenance Window
Thursday, July 31, 2014 21:00 - 23:00 PDT (UTC-7)

Customer Impact:
An emergency maintenance will be performed during the specified window. Estimated down time is 120 minutes. During this time customer servers will be shut down and offline. Servers will be restored to their previous state after the maintenance is completed.  Affected customers have been sent a notification email.  Customers that have opted out of email notification will need to check their portal for the opened case.

Data Center:
US-WEST1

Maintenance Details:
GoGrid engineers have discovered a problem with the state of the hardware on the node which your server(s) are hosted. During the maintenance period our engineering team will be working to correct this problem.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

GoGrid Phone System 2014-7-31 RESOLVED

We are currently experiencing an outage with our phone system. At this time, we are not able to receive any inbound calls. If you are need of assistance, please log a case.

GoGrid Team

Friday, July 25, 2014

GoGrid Network Maintenance US-EAST - 2014-07-28

GoGrid Network Maintenance Window:
Monday, July 28th, 2014 15:00 – 16:00 PDT (UTC-7)

Customer Impact:
This notice is for advisory purposes only.  No customer impact is expected.

Data Center:
US-EAST1

Maintenance Details:
GoGrid engineers will be performing network maintenance in the US-EAST1 data center in order to provide continued network reliability. No impact to customers is expected.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Tuesday, July 22, 2014

GoGrid Emergency Node Maintenance US-WEST - 2014-07-22


GoGrid Emergency Node Maintenance Window
Tuesday, July 22, 2014 21:00 - 23:59 PDT (UTC-7)

Customer Impact:
An emergency maintenance will be performed during the specified window. Estimated down time is 60 minutes. During this time customer servers will be shut down and offline. Servers will be restored to their previous state after the maintenance is completed.  Affected customers have been sent a notification email.  Customers that have opted out of email notification will need to check their portal for the opened case.

Data Center:
US-WEST1

Maintenance Details:
GoGrid engineers have discovered a problem with the state of the hardware on the node which your server(s) are hosted. During the maintenance period our engineering team will be working to correct this problem.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)



Sunday, July 20, 2014

GoGrid Emergency UPS Maintenance - US-WEST1

GoGrid UPS Maintenance:
Sunday, July 20th, 2014 22:00 - Monday, July 21st, 2014 17:00 PDT (UTC -7) 

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Data Center:
US-WEST1

Maintenance Details:
GoGrid will be performing UPS maintenance in our US-WEST1 data center.  UPS maintenance is required to ensure consistent, uninterrupted power backup in the US-WEST1 data center.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444).

Thursday, July 17, 2014

GoGrid - DLB Emergency Maintenance EU-WEST - 2014-07-17 - RESOLVED

GoGrid DLB Maintenance Window:
Thursday, July 17th, 2014 8:15 PDT – 9:15 PDT (UTC-7)

Customer Impact:
A subset of AMS DLB customers are affected

Data Center:
EU-WEST

Maintenance Details:
GoGrid Engineers have discovered that the Dynamic Load Balancer in the AMS data center is in a degraded state. They are currently working on resolving this issue.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal at my.gogrid.com or by phone (1-877-946-4743 or +1-415-869-7444)

Friday, July 11, 2014

GoGrid Quarterly UPS Maintenance - 2014-07-14

GoGrid Quarterly UPS Maintenance:
Monday, July 14, 2014 - Tuesday, July 15, 2014
08:00 - 17:00 PDT (UTC -7)

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Data Center:
US-WEST1

Maintenance Details:
GoGrid Infrastructure Engineers are performing quarterly preventive UPS maintenance to ensure consistent, uninterrupted power backup in US-WEST1 data center.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal at my.gogrid.com, or by phone (1-877-946-4743 or +1-415-869-7444).

Thursday, July 10, 2014

GoGrid UPS Maintenance - 2014-07-16

GoGrid UPS Maintenance:
Wednesday, July 16th, 2014 07:00 - 18:00 PDT (UTC -7) 

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Data Center:
US-WEST1

Maintenance Details:
GoGrid will be performing UPS maintenance in our US-WEST1 data center.  UPS maintenance is required to ensure consistent, uninterrupted power backup in the US-WEST1 data center.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444).

Thursday, July 3, 2014

GoGrid Block Storage Maintenance US-WEST - 2014-07-05

GoGrid Block Storage Maintenance Window:
Saturday, July 5th, 2014 08:00 – 08:30 PDT (UTC-7)

Customer Impact:
No impact to customers is expected.

Data Center:
US-WEST1

Maintenance Details:
GoGrid engineers will be performing Block Storage maintenance in the US-WEST1 data center in order to provide continued service reliability.  No impact to customers is expected.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)