Thursday, September 4, 2014

GoGrid Emergency Node Maintenance - US East - Apr 16, 2015 --Resolved

GoGrid Emergency Node Maintenance Window:
Thu, Apr 16, 2014 00:13 - 07:30 PST (UTC-8)

Customer Impact:
An emergency maintenance will be performed during the specified window. Estimated down time is 4 hours. During this time customer servers will be shut down and offline. Servers will be restored to their previous state after the maintenance is completed.  Affected customers have been sent a notification email.  Customers that have opted out of email notification will need to check their portal for the opened case.

Data Center:
US-East

Maintenance Details:
GoGrid engineers have discovered a problem with the state of the software on the node which your server(s) are hosted. During the maintenance period our engineering team will be working to correct this problem.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)