Thursday, September 4, 2014

GoGrid Emergency Node Maintenance - US East - Apr 16, 2015 --Resolved

GoGrid Emergency Node Maintenance Window:
Thu, Apr 16, 2014 00:13 - 07:30 PST (UTC-8)

Customer Impact:
An emergency maintenance will be performed during the specified window. Estimated down time is 4 hours. During this time customer servers will be shut down and offline. Servers will be restored to their previous state after the maintenance is completed.  Affected customers have been sent a notification email.  Customers that have opted out of email notification will need to check their portal for the opened case.

Data Center:

Maintenance Details:
GoGrid engineers have discovered a problem with the state of the software on the node which your server(s) are hosted. During the maintenance period our engineering team will be working to correct this problem.

Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal, by phone (1-877-946-4743 or +1-415-869-7444)