Wednesday, November 19, 2014

GoGrid - Facility Issue - RESOLVED

GoGrid Facility Issue:
Wednesday, November 19 2014 20:10 PST (UTC-8)

Customer Impact:
This notice is for advisory purposes only.  No customer impact is expected.

Data Center:
SFO8

Details: 
The SFO8 site was evacuated due to a fire alarm.  The fire department has provided the "all clear" to allow the site to be occupied.  The local team has isolated the issue to a faulty smoke detector.  The smoke detector will be replaced.  No impact to customers is expected.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)