Wednesday, November 19, 2014

GoGrid - Facility Issue - RESOLVED

GoGrid Facility Issue:
Wednesday, November 19 2014 20:10 PST (UTC-8)

Customer Impact:
This notice is for advisory purposes only.  No customer impact is expected.

Data Center:

The SFO8 site was evacuated due to a fire alarm.  The fire department has provided the "all clear" to allow the site to be occupied.  The local team has isolated the issue to a faulty smoke detector.  The smoke detector will be replaced.  No impact to customers is expected.

Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal, by phone (1-877-946-4743 or +1-415-869-7444)