Tuesday, February 3, 2015

GoGrid Customer Portal Unavailable - 2015-05-07 - Resolved

GoGrid Customer Portal Emergency Maintenance:
Thursday, May 7th, 2015 16:30 - 17:00:00 PDT (UTC-7) 

Customer Impact:
The production website my.gogrid.com was the target of a distributed denial-of-service attack. During this period customers were unable to access my.gogrid.com portal and the API to managed their servers. This is now resolved.

GoGrid dedicated servers and virtual resources were not impacted by this denial-of-service attack.

Data Center:
All

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)