Thursday, May 7, 2015

GoGrid Customer Portal Unavailable - 5/7/2015 - Resolved

GoGrid Customer Portal Maintenance Window:
Thursday, May 7, 2015 4:35 - 12:15:00 PST (UTC-8) 

Customer Impact:
The My.GoGrid.com was the target of a distributed denial-of-service attack. During this period customers were unable to access My.GoGrid.com portal or the API to managed there servers. This is now resolved.

During the attack GoGrid dedicated servers and virtual resources were not impacted by this denial-of-service attack

Data Center:
All

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)