Monday, July 20, 2015

GoGrid Internal Network Maintenance - 2015-07-20

GoGrid Internal Network Maintenance
Monday, July 20th, 2015 18:00 - 19:00 PDT (UTC-7)

Customer Impact:
During the maintenance, my.gogrid.com may be inaccessible. Expected downtime for the GoGrid portal is less than 5 minutes.

GoGrid Dedicated Servers, Virtual Resources and Customer Networks will not be impacted by this maintenance.

Data Center:
N/A

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Thursday, July 9, 2015

GoGrid Cloud Storage Emergency Maintenance US-WEST - 2015-07-09

GoGrid Cloud Storage Maintenance Window:
Thursday, July 9, 2015 15:40 - 17:40 PDT (UTC-7)

Customer Impact:
Cloud Storage will be unavailable for approximately 2 hours while maintenance is performed.  Not all storage clusters are affected.  Affected customers have been sent a notification email or have had a case opened. Customers that have opted out of email notification will need to check their portal for the opened case.

Data Center:
US-WEST1

Maintenance Details:
GoGrid engineers will be performing maintenance on a Cloud Storage cluster in the US-WEST1 data center in order to provide continued reliability.  Not all storage clusters are affected.  Affected customers have been sent a notification email or have had a case opened.  Cloud Storage will be unavailable for approximately 2 hours while services are restarted.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)