Saturday, March 26, 2016

GoGrid Portal Maintenance - 2016-03-26

GoGrid Primary Customer DNS Server Maintenance:
Saturday, March 26th, 2015 06:00pm - 01:00am PDT (UTC-7) 


Customer Impact:
During the maintenance, customer will not be able to update or open cases in the web portal. There is no other expected affects to the portal functionality. The Expected downtime for this maintenance is 2 hours.

Data Center:
US-West-1

Maintenance Details:
ServePath Dedicated Servers and Virtual Resources will not be impacted by this maintenance. Please call ServePath Support to open new cases or to get updates to opened cases.




Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Thursday, March 24, 2016

GoGrid Primary Customer DNS Server Maintenance - 03/27/2016 8am-10am PDT


GoGrid Primary Customer DNS Server Maintenance:
Sunday, March 27th, 2015 08:00am - 10:00am PDT (UTC-7) 


Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues. It is recommended that you have more than one DNS server configured on your servers to avoid any issues during this maintenance.

Data Center:
US-West-1

Maintenance Details:
The primary production DNS server, ns-01.sfo.gogrid.net, will be off-line for maintenance.  The GoGrid DNS infrastructure has redundancy, so you should experience no interruption in DNS services.  During this window, customers will have DNS functionality utilizing ns-02.sfo.gogrid.net, ns-03.sfo.gogrid.net, and/or ns-04.sfo.gogrid.net only.  To avoid any DNS-related issues, please verify that you have more than one DNS server configured on your servers.



Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Tuesday, March 1, 2016

GoGrid Network Maintenance US-WEST - 2016-03-01

GoGrid Network Maintenance Window:
Tuesday, March 1st 2016 08:00 – 12:00 PST (UTC-8)

Customer Impact:
This notice is for advisory purposes only.  Customers should not experience any issues; however, there is the possibility that customers may experience brief interruption of CIFS/Samba services to Cloud Storage in US-WEST1

Data Center:
US-WEST1

Maintenance Details:
GoGrid engineers will be performing network maintenance in the US-WEST1 data center in order to provide continued network reliability. No impact to customers is expected.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)