Monday, May 9, 2016

GoGrid Portal Issue - New Case Creation - 2016-05-09 - Resolved

Data Center Affected:
US-WEST1

Maintenance Status: Complete
Thank you for your patience while we completed our maintenance. The maintenance is now complete and New Case Creation should be functionality normally.


Customer Impact:
Customers had reported portal issues on my.gogrid.com . New Case Creation was not working.  We have resolved the issue. Customer can also update and open cases.

Time Reported:
Monday, May 9th, 2015 18:00 PDT UTC -7

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)