Thursday, June 30, 2016

GoGrid CloudLink Network Maintenance - 2016-06-30

GoGrid Network Maintenance Window:
Thursday, June 30, 2016 14:00 – 16:00 PDT (UTC-7)

Customer Impact:
Customer may experience a brief (up to 30 seconds) interruption in private CloudLink traffic in between the US-WEST1 and US-EAST1 data centers.

Data Center(s):
US-EAST1
US-WEST1

Maintenance Details:
GoGrid Network engineers are performing regular network maintenance to ensure continued stability and performance of the CloudLink product.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Thursday, June 23, 2016

GoGrid Customer NTP Server Maintenance - 06/23/2016 07:00pm - 07:15pm PDT (UTC -7) - COMPLETED SUCCESSFULLY


GoGrid Customer NTP Server Maintenance: COMPLETED
Thursday, June 23th, 2015 07:00pm - 07:15pm PDT (UTC -7) 


Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Data Center:
US-West-1

Maintenance Details:
COMPLETED-The primary production NTP server will be off-line briefly for maintenance. During this window, customers may see a delay in syncing system time to their server(s).



Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (+1-877-946-4743 or +1-415-869-7444)

GoGrid Customer NTP Server Maintenance - 06/23/2016 07:00pm - 08:00pm PDT (UTC -7) - Resolved


GoGrid Customer NTP Server Maintenance:
Thursday, June 23th, 2015 07:00pm - 08:00pm PDT (UTC -7) 


Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues. Now Resolved

Data Center:
US-West-1

Maintenance Details:
The primary production NTP server will be off-line briefly for maintenance. During this window, customers may see a delay in syncing system time to their server(s).



Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (+1-877-946-4743 or +1-415-869-7444)

GoGrid Customer Portal Unavailable - 06/23/216 - Resolved

GoGrid Customer Portal Maintenance Window:
Thursday, June 23, 2016 4:35 - 05:41:00 PST 7:19:00 (UTC-8) 

Customer Impact:
Customers were unable to access My.GoGrid.com portal or the API to managed there servers.  Issue is now resolved. 

Data Center:
All

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)