Thursday, October 19, 2017

GoGrid Network Emergency Maintenance US-WEST - 2017-10-22

GoGrid Emergency Network Maintenance Window:
Sunday, October 22, 2017 @ 12:00 AM  - 06:00 AM PDT (UTC -7)

Customer Impact:
Customers in the US-WEST datacenter may see network interruptions of up to 10 minutes and increased latency during this maintenance as the core switches are rebooted one at a time.

Data Center:
San Jose (US-WEST)

Maintenance Details:
Our records indicate that some or all of your solutions are connected to network switches that require emergency maintenance. On the date and times referenced above, we will be upgrading and rebooting two core switches within our San Jose (US-WEST) data center to increase performance and operational continuity.

Customers who have questions or issues after the maintenance are requested to contact the GoGrid Support Center via the portal, by phone (1-877-946-4743 or +1-415-869-7444)